Infrastructure Colocation
Remote Hands
Like an extension of your own IT staff, ServerCentral Remote Hands is ready to resolve whatever you need, as soon as you need it. Our significantly experienced Network Operations Center (NOC) staff perform routine to complex maintenance tasks at any time of day or night, including weekends and holidays. An extensive inventory of on-site hardware facilitates rapid repairs and replacements, as well as contributes to our average ticket response time of ten minutes or less. Example tasks include:
• server rack-and-stacks
• managed data center relocations
• password resets
• OS installs
• network configuration
• remote access
• cable management
• cross-connect installs
• infrastructure monitoring
• media destruction
Remote Hands time is available on an as-needed basis or in monthly blocks.
