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REMOTE HANDS

Get clued, onsite support from experienced technicians 24/7/365.

  • ONSITE PARTS
    DEPOT

    Don’t wait for a shipment

  • IMMEDIATE HUMAN RESPONSE

    Talk to a person, not a phone tree

  • CLUED TRIAGE

    Work with techs who are exceptionally skilled, from pulling cables to debugging kernels

  • CREDO

    We promise only what we can deliver and work to deliver more than we promise

WHAT OUR CUSTOMERS SAY

  • “The support team is really strong. We, and our customers, never have any complaints when ServerCentral is involved.”

    - ClanWarz
  • “CDW has sold multimillion dollar cloud deals and asked ServerCentral to do 100% of the racking, stacking, and cabling. I mean these are multimillion dollar deals—and we trust ServerCentral. That speaks volumes.”

    - CDW
  • “I needed pictures of our cabinets for our insurance paperwork, and I realized that I forgot to have my guy do it while he was out there. I called ServerCentral, and right away someone answers and goes, ‘No problem,’ walks out to my rack and says, ‘Just a second,’ [click click click] ‘What’s your email address?’ and he sends me the pictures right there while I’m on the phone. Later that month, I looked at my bill and saw I wasn’t even charged for it. It’s comfortable with ServerCentral, it’s easy. They take care of us.”

    - RichRelevance
  • “We lean on ServerCentral’s sales and network engineers for everything, from onsite hardware swaps to large-scale buildouts. We consider them an extension of our own staff.”

    - New Relic
  • “The support is extremely responsive and knowledgeable. Really, the support from ServerCentral is the best I have found—and I've used most of the larger hosting providers.”

    - Harvest

PRICING

FLAT RATE TASKS
$20/Drive destruction
$25/Remote reboot
$35/Reboot and console
$50/Stock OS install
AS-NEEDED RATES
$40/15 minutes
$80/30 minutes
$120/45 minutes
$160/1 hour

QUESTIONS? EMAIL SALES

HARDWARE, DRIVES, CABLES ONSITE 24/7

TASK A TECH

Whether it’s a routine install or a last-minute emergency, we’re here when you need us, and even when you don’t.

Data center shipments are unpacked, documented, and stored until you’re ready to use them.

We overwrite, degauss, crush, and dispose of your unwanted storage media. At the end of the data sanitization and drive destruction process, we issue itemized Certificates of Destruction that include before-and-after pictures with the serial number of each drive, the date of disposal, and any other requested information.

Clued technical staff aren’t just there to answer your calls, they’ll answer your questions, too. Whether it’s an immediate need or architecture advice, we understand your technology and know just what to do.

ONSITE PARTS DEPOT

  • HUGE SELECTION

    We stock a large inventory of patch cables, power supplies, cross connects, RAM, processors, fans, hard drives, and much more

  • NO DELAYS

    You don't have to wait for a shipment to arrive or a technician to return from the store before you can fix your equipment

  • EXPERT STAFF

    Our technicians are clued in everything from cables to kernels