Managed Services

Leverage Deft’s technical talent to extend your own.

Overview

Infrastructure requires continuous management and optimization.

If you’re missing the resources or expertise to perform the work in-house, Deft can deliver the level of service you’d expect from your own team.

There’s a reason clients like Basecamp, PicsArt, CDW, Cars.com, ActiveCampaign, FreshBooks, SAP, Fanatics, and the FBI choose Deft for their managed data center needs. We don’t let you or your customers down.

clutch.co Top Managed Services Provider United States 2023
Inc. 5000 America's Fastest Growing Private Companies
CRN Service Provider award
Managed IT Services

Here’s what we manage for global startups to enterprises.

Your IT workload, simplified.

Data Center & Cloud Migrations

Backup & Recovery

SAN Storage

  • Get a right-sized storage plan based on your transaction volume, data store size, and business requirements
  • Get dedicated SAN storage in a high-availability configuration with unlimited scalability and 24/7 monitoring
  • Storage replication into different regions provides geo-redundancy

Object Storage

  • Delivered from our global data centers, Deft’s object storage is a low-cost platform to grow your data on
  • We take care of all hardware maintenance for you
  • Unlike other vendors, we don’t charge ingress or egress fees

VMware Cloud

Remote Hands Support

  • On-site support from Deft’s experienced technicians and engineers, 24x7x365
  • 15-minute response time guaranteed

 

Network Connectivity

  • We’ll properly install all of your network configurations
  • Connectivity services include management of metro ethernet, MPLS VPN transport, LANs, alien wavelengths, lit wavelengths, protected wavelengths, and managed DWDM

Load Balancers

  • Redundant load balancers distribute your workload across servers to avoid any single points of failure
  • Weather the storm of a failed server or traffic burst with 100% uptime — guaranteed

Network Switches & Routers

  • We’ll connect your gear to redundant, dedicated switches and routers
  • Get custom routing policies with guidance from actual expert network engineers
  • Advanced capabilities include BGP, multi-site, and multi-homed options
  • Combined with proactive monitoring, alerts, upgrades and hardware replacements, managed switches and routers are a stress-free solution for your network architecture

Firewalls

DDoS Protection

  • We analyze, react, and respond to multi-vector attacks whenever and wherever they happen
  • Threat detection tools analyze and act on harmful traffic before it reaches your equipment, offloading DDoS processing onto our network

Monitoring

  • Advanced hardware monitoring with immediate remediation
  • Track the performance of servers, storage systems, network appliances, virtual machines, operating systems, fan speeds, CPU utilization, disk activity, memory usage, storage utilization, and more

 

“We’ve never had a request that Deft couldn’t meet. Sometimes it feels like we’re coaching other providers. But with Deft, we just hand it over.”

CDW

Benefits

Managed IT services are better at Deft.

Experience

You can reach our engineers 24/7/365 via real-time chat, phone, email, or the customer portal and we’ll get back to you within 15 minutes, guaranteed

Change Management

We don’t just run the local network for you, we run the ISP behind it — so we can react when other providers can’t

Compliance

Deft is a SOC 2 audited company and PCI-DSS compliant, so we can meet the requirements of HIPAA and any other regulatory need

Customer Portal

We stock extensive parts on-site in all data centers for rapid hardware repairs and replacements

24x7x365

On-site sys-admins and network engineers monitor infrastructure, troubleshoot issues, unpack shipments, debug kernels, install cross connects and a whole lot more, 24/7/365

Carrier Neutral

We’re a carrier-neutral provider so you can connect to any network and hyperscaler in any Deft data center for better redundancy, uptime, and cost-efficiency

Redundant Power

Always-on data centers via N+2 sources of data center power, connectivity, and cooling

15 minute

100% uptime service level agreements (SLAs) on power and network connectivity

Clients

Leading companies around the world are choosing Deft Managed Services.

We’re proud to provide managed IT services for global companies like these.

Basecamp
Basecamp
Basecamp
Basecamp
Basecamp
Basecamp
Basecamp
Basecamp
Basecamp
CacheFly
Basecamp
Basecamp
Basecamp
Basecamp
Basecamp
Get Started

Offload your IT infrastructure management to the experts at Deft. 

Prefer to book a meeting? Schedule a 15-minute call with us here. Otherwise, go ahead and submit your info below and we’ll get back to you as soon as possible. Thanks!

Deft, a Summit company

Deft, a Summit company
2200 Busse Rd.
Elk Grove Village, IL 60007
+1 (312) 829-1111