Tell me about a day in the life of a Data Center Ops Technician.

BB: Things never get boring around here. I’ll move from a Linux install to a RAM upgrade to running fiber all before lunch. Every ticket that comes in has different requirements, priority, and difficulty. Thankfully we have such a wide pool of knowledge on hand from the various techs on duty that we rarely get stumped.

What kind of experience or natural curiosities does it take to be successful in DC Ops?

BB: You have to want to expand your knowledge, and no task can seem too menial. When a customer’s equipment and data is on the line, you have to treat each ticket like it’s the most important thing in the world because chances are, it is to that customer.

What’s the coolest thing about your job?

BB: I’d say the coolest thing about my job is being able to physically match equipment in the data center up to the companies that people are using on a day-to-day basis. It’s neat to see where data actually lives.

What about the most challenging?

BB: Some projects are pretty big and can be challenging to deal with. But all of my fellow coworkers are more than willing to lend a hand and get the big projects knocked out fast.

What’s the best prank you’ve pulled on a fellow tech?

BB: I can’t say I’ve done anything this devious, but some of the techs put another tech’s car on Craigslist for $500. He was getting calls for weeks.

Deep dish or thin crust?

BB: I’m from Baton Rouge originally. Thin crust all the way. [1]


[1] The views and opinions expressed herein are those of Mr. Breeden and do not reflect the views of ServerCentral or any true Chicagoan.

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