ServerCentral has adopted a Privacy Shield Policy to establish and maintain an adequate level of Personal Data privacy protection. This Policy applies to the processing of Personal Data that ServerCentral obtains from Customers located in the European Union and Switzerland.
The Federal Trade Commission (FTC) has jurisdiction over ServerCentral’s compliance with the Privacy Shield.
All ServerCentral employees who handle Personal Data from Europe and Switzerland are required to comply with the Principles stated in this Policy.
ServerCentral complies with GDPR through both our participation with Privacy Shield (outlined in our Privacy Shield Policy), as well as the information-collection disclosures included in this Policy.
We utilize servers located in the United States as well as the European Economic Area (EEA) and Asia to collect, store, and process the data we collect, all of which are based within areas where the EU has determined adequate data protection laws are in place to protect your data.
We reserve the right to keep network logging data for a period of time adequate to ensure network security and safety for the systems we use and host customer data on in any country. Pursuant to regulatory, legal, and security requirements in Chapter 2 of the General Data Protection Regulation, this timeline is determined based on the type of data, the security implications of storing the data, the legal requirements ServerCentral must meet with the data, and the privacy of the individual referenced in the data.
We take the security of our data very seriously and have a responsibility to the individuals we hold data on behalf of on our systems and servers. Please refer to our Privacy Shield Policy for more specifics on the security measures we put in place to protect your data on our systems or the following headings below to review what kind of data we keep and the process to request, review, change, or remove data we hold.
AT-101 SOC 2, Type II Audit
ServerCentral’s annual AT-101 SOC 2, Type II audit serves as the foundation for helping customers meet their own compliance requirements, including PCI and HIPAA.
A Type II Report and Auditor’s Opinion is issued annually and contains:
- Management’s description of controls and the auditor’s opinion that the description of controls defined in the Trust Service Principles-100 fairly present the system and their operation, for a specific time period.
- Management’s description of the controls defined in the Trust Service Principles-100 as they relate to the controls objectives in the system were suitably designed during the specified time period to achieve the system’s objectives.
- Management’s description of the controls defined in the Trust Service Principles-100 as they relate to the controls objectives in the system operate according to that design during the specified time period to achieve the system’s objectives.
To request a copy of ServerCentral’s audit report, email email@example.com.
ServerCentral services that are in scope for PCI DSS compliance include Enterprise Cloud, Colocation, and Disaster Recovery. We are working to expand PCI DSS coverage across our Private Cloud, Hybrid Cloud, and Dedicated Server services.
ServerCentral’s annual AT-101 SOC 2, Type II audit serves as the foundation for helping our healthcare customers meet their HIPAA compliance requirements.
We also regularly enter into Business Associate Agreements (BAAs) to support our customers.
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Questions, comments or complaints regarding ServerCentral’s compliance can be mailed or emailed to:
ServerCentral Legal Department
111 W. Jackson Blvd. Ste. 1600
Chicago, IL 60604 USA