Hybrid Cloud

Craft the perfect Hybrid Cloud for your business using any mix of Enterprise Cloud, Private Cloud, Managed AWS, third-party clouds, Managed Services, and your new or existing gear.

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Features

Dedicated Client Relationship Manager	✓
Network provisioning (IP addressing, VLAN configuration, physical cabling)	✓
Network traffic analysis & volumetric DDoS monitoring	✓
Hardware health monitors (compute, networking, storage)	✓
Custom monitoring runbook (optional)	✓
Complex custom monitor development	✓
Configuration changes per customer requests	✓
Device configuration, backup, & monitoring for changes	✓
Change management coordination	✓
Firmware patching & updates	✓
Access to 24x7 Network Operations Center (telephone, web, and email)	✓
Access to Customer Portal with customer-defined access roles	✓
15-minute ticket response time	✓

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Trusted by:

Compliance

ServerCentral is a Type II AT-101 SOC 2 audited company and in the process of obtaining PCI-DSS compliance. To help customers meet their compliance requirements with regards to HIPAA, PCI, SOX, and FISMA, ServerCentral offers Business Associate Agreements to all Hybrid Cloud customers.

A cloud environment you control

With a hybrid cloud architecture, you decide what’s public and what’s private, moving your data and applications fluidly between both.

15-minute support ticket response time SLA

10-Gig connectivity between your gear and third-party clouds

24x7 support from certified cloud technicians

100% uptime SLAs on network connectivity and power

Testimonials

CDW sells multi-million dollar cloud deals and asks ServerCentral to do 100% of the racking, stacking, and cabling. I mean these are multi-million dollar deals and we trust ServerCentral. I think that speaks volumes.

We needed a complete way to deliver continuity of system operations and patient care, and ServerCentral delivered. The support and insight in developing our new architecture and defining and testing our comprehensive disaster recovery plans have been fantastic.

We are experts in healthcare payment and billing processes. We are not experts in architecting, deploying, managing, scaling, and supporting mission-critical IT infrastructure. This is where we turn to ServerCentral.

Implementation Process

Design Phase

	ServerCentral’s Responsibility	Joint Activity
Goals workshop		✓
Functional design workshop	✓
Technical design workshop	✓
Security and compliance workshop	✓
Design review	✓
Implementation checkpoints plan	✓

Configuration Phase

	ServerCentral’s Responsibility	Joint Activity
Set up application	✓
Validate data	✓
Build and validate integration	✓
Prepare cutover strategy	✓

Transition Phase

	ServerCentral’s Responsibility	Joint Activity
Migrate to production	✓
Final validation	✓
Customer happiness check		✓
Portal training		✓
Final handoff		✓

No setup is too complex for our team to tackle. Reach out for a free consultation!

See how Hybrid Cloud can benefit your business

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ServerCentral

ServerCentral is a managed data center services provider based in Chicago, IL. We offer colocation, cloud, disaster recovery, and managed services worldwide.