Name: Dan Arnold
Worked at ServerCentral since: July 2013
Years of experience in DC Ops: 8

Tell us about a day in the life of a Data Center Technician.

DA: I typically wake up around 4 AM to ensure that I am on site and ready by 6 AM. I get a hand-off from the third-shift tech and peruse the queue while sipping that elixir, ambrosia (also known as coffee to the common man).


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What kind of experience or natural curiosities does it take to be successful in DC Ops?

DA: I was always intrigued by what made things tick. As a kid, my cousins had an Atari. One of their controllers’ housing was broken and we had to use the PCB to play Combat and Pitfall. Once I saw what made it function, I was fascinated by the inner workings of the hardware. That curiosity extended for years, even to this day, resulting in many, many tear-downs, rebuilds, and experimentations.

What’s the coolest thing about your job?

DA: If I had to narrow it down to one thing, it has to be the constant evolution of processing and storage technologies. Other than that, the team that we have here is amazing and works very collaboratively. And company lunches. I love food.

What about the most challenging?

DA: Satisfying customers that are in a bind in one way or another. Some are facing downtime for hardware replacements, while others need things done yesterday. Every aspect of this industry is critical to someone at a certain point. It’s rewarding when you are able to satisfy the demands of a client that really needs help then and there, especially when you are entrusted to fix a problem.

What’s the best prank you’ve pulled on a fellow tech?

DA: I once connected my Bluetooth adapter for my keyboard/mouse to another tech’s terminal. Whenever he typed or moved his mouse, I would counter it, watching out of the corner of my eye. He got frustrated to the point of rebooting his machine a couple of times. Once he discovered my deception, we both had a hearty laugh…at least I did.

Tell me something most people don’t know about working in Data Center Ops.

DA: Sometimes, turning it on and off again really does work. After ensuring that it’s plugged in, of course.

Favorite color Skittle?

DA: Green.

Biggest pet peeve?

DA: People that don’t wash their hands.

Cats or dogs?

DA: Catdog? Nah, dogs. Dogs look up to man, cats look down on man.

Who is your celebrity doppelgänger?

DA: Aaron Rodgers. I actually get this rather frequently (of course he needs to bulk up a bit).

Name one weird fact about yourself.

DA: I always eat my fries before my burger.