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Private cloud infrastructure tailored to your business
Not all workloads belong in a public cloud. Whether driven by compliance, security or financial reasons, a Private Cloud from SCTG creates a custom computing environment built for your needs.
Private Cloud infrastructure can be configured in multiple ways, but is always fully redundant with automatic failover for compute and networking. Trusted technologies from VMware and Hyper-V ensure performance, stability, and resilience.
Technology Stack Integration
Private Cloud is delivered from all SCTG data centers in multiple geographies, giving you the option to deploy resources in different availability zones. Private Cloud is also connected to SCTG’s scalable, redundant data center network and core routing infrastructure for access to low-latency, high-performance Internet transit.
VMs can be administered two ways:
- You can administer your own VMs from the cloud portal: You’ll create and manage your VMs with complete control over VM provisioning, VM size, and guest operating systems.
- SCTG can abstract day-to-day VM management activities for you. We’ll manage all underlying hardware and software, including the virtualization platform, hypervisor patching/updates, on-site hardware sparing, full maintenance & support, and 24×7 monitoring by SCTG’s on-site Network Operations Center (NOC).
SCTG is a Type II AT-101 SOC 2 audited company and PCI-DSS compliant.
Resource pools are deployed on dedicated hypervisors, allowing SCTG to optimize the performance and scalability of the service. Each resource pool includes a flexible configuration of network, compute, memory, SAN storage, and security services and can be modified without VM downtime.
CDW sells multi-million dollar cloud deals and asks SCTG to do 100% of the racking, stacking, and cabling. I mean these are multi-million dollar deals and we trust ServerCentral. I think that speaks volumes.
We needed a complete way to deliver continuity of system operations and patient care, and SCTG delivered. The support and insight in developing our new architecture and defining and testing our comprehensive disaster recovery plans have been fantastic.
We are experts in healthcare payment and billing processes. We are not experts in architecting, deploying, managing, scaling, and supporting mission-critical IT infrastructure. This is where we turn to SCTG.
Private Cloud monitoring
Real-time cloud performance graphs can be monitored from the customer portal. Private Cloud is also monitored by SCTG’s Network Operations Center (NOC). Should any issues or anomalies be detected, a member of our NOC or Managed Services team will take corrective action and notify your team.
|Dedicated Client Relationship Manager||✓|
|Network provisioning (IP addressing, VLAN configuration, physical cabling)||✓|
|Network traffic analysis & volumetric DDoS monitoring on IP transit service||✓|
|Hardware health monitors (compute, networking, storage)||✓|
|Custom runbook (optional)||✓|
|Complex custom monitor development (SOW-based)||✓|
|Configuration changes per customer requests||✓|
|Device configuration, backup, & monitoring for changes||✓|
|Change management coordination with your team||✓|
|Firmware patching & updates||✓|
|Access to 24x7 Network Operations Center (telephone, web, and email)||✓|
|Customer Portal with customer-defined access roles to get information, request changes, and review service ticket history||✓|
|15-minute ticket response time||✓|
|Highly-available, resilient, and secure design||✓|
|Ability to modify resource pools (made up of CPU, memory, SAN storage) without VM downtime||✓|
|Operated with zero oversubscription on memory||✓|
|Ability to connect to any other public cloud and your customer-operated infrastructure||✓|
|Infrastructure configuration and administration by SCTG (optional)||✓|
|24x7 continuous monitoring, alerting, and support||✓|