Private Cloud

Connect your existing gear to a dedicated Private Cloud from ServerCentral.

Overview

Private Cloud infrastructure can be configured in multiple ways, but is always fully redundant with automatic failover for compute and networking. Trusted technologies from VMware and Hyper-V ensure performance, stability, and resilience.

Technology Stack Integration
Private Cloud directly connects to your existing physical infrastructure and to third-party clouds through direct, 10-Gbps cloud-connects.
Availability Zones
Private Cloud is delivered from all ServerCentral data centers in multiple geographies, giving you the option to deploy resources in different availability zones. Private Cloud is also connected to ServerCentral’s scalable, redundant data center network and core routing infrastructure for access to low-latency, high-performance Internet transit.
VM Management
VMs can be administered two ways:

  • You can administer your own VMs from the cloud portal: You’ll create and manage your VMs with complete control over VM provisioning, VM size, and guest operating systems.
  • ServerCentral can abstract day-to-day VM management activities for you. We’ll manage all underlying hardware and software, including the virtualization platform, hypervisor patching/updates, on-site hardware sparing, full maintenance & support, and 24×7 monitoring by ServerCentral’s on-site Network Operations Center (NOC).
Compliance
ServerCentral is a Type II AT-101 SOC 2 audited company and in the process of obtaining PCI-DSS compliance. To help customers meet their compliance requirements with regards to HIPAA, PCI, SOX, and FISMA, ServerCentral offers Business Associate Agreements to all Private Cloud customers.
Resource Pools
Resource pools are deployed on dedicated hypervisors, allowing ServerCentral to optimize the performance and scalability of the service. Each resource pool includes a flexible configuration of network, compute, memory, SAN storage, and security services and can be modified without VM downtime.

Testimonials

CDW sells multi-million dollar cloud deals and asks ServerCentral to do 100% of the racking, stacking, and cabling. I mean these are multi-million dollar deals and we trust ServerCentral. I think that speaks volumes.

CDW

We needed a complete way to deliver continuity of system operations and patient care, and ServerCentral delivered. The support and insight in developing our new architecture and defining and testing our comprehensive disaster recovery plans have been fantastic.

We are experts in healthcare payment and billing processes. We are not experts in architecting, deploying, managing, scaling, and supporting mission-critical IT infrastructure. This is where we turn to ServerCentral.

Private Cloud Monitoring

Real-time Cloud performance graphs can be monitored from the customer portal. Private Cloud is also monitored by ServerCentral’s Network Operations Center (NOC). Should any issues or anomalies be detected, a member of our NOC or Managed Services team will take corrective action and notify your team.

Features

Dedicated Client Relationship Manager
Network provisioning (IP addressing, VLAN configuration, physical cabling)
Network traffic analysis & volumetric DDoS monitoring on IP transit service
Hardware health monitors (compute, networking, storage)
Custom runbook (optional)
Complex custom monitor development (SOW-based)
Configuration changes per customer requests
Device configuration, backup, & monitoring for changes
Change management coordination with your team
Firmware patching & updates
Access to 24x7 Network Operations Center (telephone, web, and email)
Customer Portal with customer-defined access roles to get information, request changes, and review service ticket history
15-minute ticket response time
Highly-available, resilient, and secure design
Ability to modify resource pools (made up of CPU, memory, SAN storage) without VM downtime
Operated with zero oversubscription on memory
Ability to connect to any other public cloud and your customer-operated infrastructure
Infrastructure configuration and administration by ServerCentral (optional)
24x7 continuous monitoring, alerting, and support

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