Remote Hands
Why make a trip out to the data center if you don’t have to? Get clued, on-site support from SCTG’s experienced technicians and admins 24x7x365.
Pricing
Flat-Rate Tasks
to use on demand- $20/Hard drive destruction
- $25/Remote reboot
- $35/Reboot and console
- $50/Stock OS install
Blocks of Time
to use per month- $50/15 minutes
- $100/30 minutes
- $150/45 minutes
- $200/1 hour
Perks
- Our on-site parts depot means hardware maintenance can be performed right away.
- Get immediate support from a person — without waiting in phone tree purgatory.
- Our techs are exceptionally skilled in everything, from pulling cables to debugging kernels.
- Need to send something to the data center? We’re happy to unpack, document, and securely store your data center shipments for you.
Trusted by:
SCTG is very thorough. We get a notification any time a shipment arrives, any time an issue comes up, and if we place a request, we get multiple updates on the status of that request. Before we get a quote, they double check to make sure it’s to our satisfaction.
We lean on SCTG’s sales and network engineers for everything, from onsite hardware swaps to large-scale build-outs. We consider them an extension of our own staff.
The support is immediate, personal, intelligent, and it’s my favorite part about working with SCTG. They’ve been super competent for us across a wide range of issues.
