Make a service request from the customer portal
Why make a trip out to the data center if you don’t have to? Get clued, on-site support from SCTG’s experienced technicians and admins 24x7x365.
Remote Hands pricing
If you have a question or problem, our clued Remote Hands team will get back to you within 15 minutes, 24x7x365 — guaranteed. Get pricing info here.
Flat-rate tasksto use on demand
- $20/Hard drive destruction
- $25/Remote reboot
- $35/Reboot and console
- $50/Stock OS install
Blocks of timeto use per month
- $50/15 minutes
- $100/30 minutes
- $150/45 minutes
- $200/1 hour
This isn't the Remote Hands service you're used to.
- Our on-site parts depot means hardware maintenance is performed right away.
- You’ll get immediate support from an actual expert who is competent in whatever you need — without waiting in phone tree purgatory.
- Our techs are exceptionally skilled in everything from pulling cables to debugging kernels.
- Need to ship something to the data center? We’ll unpack, document, and securely store it for you.